A salesperson walks a trade-in with a clipboard, takes photos on their own phone and hands a sheet to the used-car manager. By the time pricing is decided, half the detail is missing and the customer is waiting.
Where the information breaks
- Damage notes are on paper and never make it into your dealer system.
- Photos live on personal phones, not with the vehicle record.
- Reconditioning costs are guessed later instead of captured at the walkaround.
- Managers re-inspect cars because they don't trust the notes.
A better appraisal flow
- A mobile checklist that walks the salesperson through each panel, tyre and interior point.
- Photos attached to each item automatically, stored against the VIN.
- Estimated recon costs added as the walkaround happens.
- A single summary the manager can approve from their desk or phone.
The result
Faster offers to the customer, fewer surprises in reconditioning, and a record you can point to when a wholesale buyer disputes condition.